Frequently Asked Questions
on Dog Daycare & Dog Boarding at Club K9
HOW DO I GET STARTED?
WHAT ARE YOUR HOURS?
Club K9 is open from 7 AM to 7 PM, daily for Dog Boarding and Dog Daycare Services. For your convenience, you may drop off and pick up your pet anytime between these hours. Tours are also available seven days a week between 10:30AM -2:00PM with a scheduled appointment. We are open for all holidays, but do not allow drop off and pick up service on: Christmas Day, New Years Day, Thanksgiving Day and Easter Sunday.
DO YOU ACCEPT INTACT DOGS?
Club K9 San Ramon is one of a few Dog Boarding and Dog Daycare facilities that accepts non-neutered and non-spayed dogs up until the age of one year. Intact dogs over that age are not accepted. Several un-spayed females are safely grouped together in the same play yard; however we do not accept any females in heat.
No more than one intact male is ever placed in a play yard with our dog daycare and dog boarding program. At times, Club K9 may have more intact male dogs than available yards. As a result, please understand that your intact male may be in a single play area, waiting its turn to be rotated into its respective dog daycare play group.
My dog is on medication?
Several of our staff members are vet technicians and are qualified to administer medication during Dog Boarding or Dog Daycare at no charge. In addition, staff members are CPR certified and trained to be on the look out for any medical problems.
DO I NEED A RESERVATION?
Club K9 does not require a reservation for it’s Dog Daycare program after registering as a client. Simply keep your vaccinations current and our convenient “drop-in” service offers you the flexibility you need, at a moment’s notice.
Reservations are needed prior to an overnight Dog Boarding stay at Club K9. To make a Dog Boarding reservation, please call (510)247-9600 or send an email to info@clubk9.com.
MY DOG IS not CRATE trained?
VACCINATION REQUIREMENTS?
Safety is a main priority, so all guests using our Dog Boarding and Dog Daycare are services are screened to ensure that vaccinations are completely up-to-date. Please bring proof of these with you so that we can accommodate you with a Dog Boarding or a Dog Daycare visit. Vaccinations required include up-to-date Bordatella, Distemper and Rabies. Canine Influenza is recommended.
WHAT SHOULD I BRING?
Club K9 recommends that you bring your dog’s own food to prevent stomach upset. (Refrigeration is available). Club K9 provides Vet approved Eukanuba dog food at no additional charge. Additionally, we provide an Rx food used to treat diarrhea if digestion issues develop. Complementary enticements are available: Organic Chicken Broth, Organic Cottage Cheese, Pureed Organic Pumpkin.
Club K9 supplies everything your dog needs for overnight dog boarding or dog daycare. We do recommend bringing something from home that has your scent such as a worn T-shirt and a favorite toy.